Software for Hardware, LLC, today announced the launch of a new service named P3: Proactive Productivity and Power™. P3 represents the first ever subscription based software training and consultation service designed exclusively for commercial door distributors. Offered to Software for Hardware users, the program combines regularly scheduled group webinar trainings with individual consultation sessions on IT and business operations issues.
Lisa Oxman, President, Software for Hardware, commented, “Industry research indicates that companies who invest in staff training and education outperform competitors by 24% in terms of profitability. We anecdotally observe this when talking to our customers about their business improvements from our ad hoc support and consultation. Hence, we developed P3 as a proactive approach to help our customers improve business profitably and assist all our users to become power users.”
While the booming economy certainly benefits the door industry, it also makes door professionals’ lives extremely busy. P3 provides time-sensitive packaged training sessions and consultation meetings focused on key issues affecting their business. Michael Schecter, I.T. Manager, Software for Hardware, observed, “The I.T. consultation session currently focuses on ensuring our clients properly setup system back-up procedures. Last year we helped far too many clients recover from server crashes or other IT calamities without comprehensive back-up files. This year, P3 enables me to proactively help our clients avoid an IT disaster.”
Cheryl Orsi, Senior Customer Relations Manager, works with door distributors on their business and operations goals. Cheryl noted, “Most clients don’t realize their software contains far more power to help their business. In our P3 consultation we discuss their business goals and I often reveal new ways their existing software can help them improve business performance.”
Software for Hardware stands apart from the trend of most software providers today who annually reduce client support and learning services in pursuit of higher operating margins demanded by investors. As a wholly family-owned company, Software for Hardware pursues initiatives specifically designed to help commercial door, frame and hardware distributors grow.
For more information on P3: Proactive Productivity & Power™ simply visit our P3 page or contact info@softwareforhardware.com
Based in Atlanta, GA since 1996, Software for Hardware provides software to commercial door, frame and hardware distributors across the U.S. and Canada. Nearly 1,000 door industry professionals rely on Software for Hardware to improve their business efficiency, client responsiveness, and bottom line profitability. As a result, Software for Hardware has become the fastest growing software company in the industry and the software of choice for door distributors.
