Job Openings


Technical Support Representative

Company Background

Founded in 1996, Software for Hardware, LLC provides a leading software solution for commercial door, frame and hardware distributors across the United States. Software for Hardware seeks an energetic and highly personable technical support representative to work with our customers as well as support internal staff.

Industry Background

Software for Hardware focuses solely on the commerical door industry and with over twenty years of experience we understand how to apply the latest technology to help distributors run more efficient and profitable businesses. At Software for Hardware, we care about both our customers and our employees as we strive every day to build and support the best software possible for this industry.

Job Details

Software for Hardware is headquartered, and the position is offered in, Atlanta, GA. However, remote location would be considered for a candidate with the right skills and experience. Remote location must keep an EST timezone office hours of 9:00am - 5:30pm. Computer, phone, and internet service will be provided by the employer. The position may involve infrequent travel (2-4 trips/year).

Job Responsibilities

Provide responsive technical support to our small business customers via phone, email, and online collaboration to troubleshoot and resolve software issues. Specific job duties include:

  • Remotely connect to customers’ computers to investigate and resolve software problems and investigate MS network or server issues.
  • Remotely install software for new customers
  • Remotely update customer software when new releases provided
  • Communicate clearly with the development team when software coding fixes are required
  • Write help documentation for our customers
  • Run routine IT processes to update internal systems, load new software and backup databases.
  • Participate in development of next generation cloud-based product

Required Experience

  • Microsoft IT network Protcols including RDS
  • Microsoft SQL Server and Microsoft Access
  • Microsoft Visual Studio and Visual Basic
  • Hosted IT environments such as GoDaddy and AWS
  • Experience programming in VB
  • Web services cloud development

Preferred Experience

  • Experience with JavaScript and Node.js and C#
  • Experience with ASP.net, Ruby
  • Graphic design skills, HTML, CSS
  • Bachelor's Degree

Work Style

  • Positive and collaborative attitude
  • Self-motivated and able to work with minimal supervision
  • Creativity and willingness to solve problem
  • Eager to learn and eager to grow your career

To apply, please send your resume to careers@softwareforhardware.com.



Software Developer & Programmer (Remote)

Founded in 1996, Software for Hardware, LLC has been one of the leading software solutions for door, frame and hardware distributors across the United States for over two decades. We are currently seeking an experienced and talented software developer with proficient programming skills.

Software for Hardware focuses solely on the door industry and with over twenty years of experience we understand the need to apply the latest technology to help door, frame and hardware distributors run more efficient and profitable businesses. At Software for Hardware, we care about both our customers and our employees as we strive every day to work together efficiently to build the best software possible for this industry.

Job Location

You may work from any location in the United States. Eastern Standard Time (EST) is preferred but not required. Computer, phone, and internet service will be provided by the employer.

Job Description

Lead the development of a new cloud-based web application and aid in the occasional maintenance and development of our existing desktop application and website.

Major Responsibilities

  • Develop and implement a new cloud-based web application from start to finish, based on our existing Windows Forms application
  • Effectively plan the direction of the new product, and manage the delegation of tasks among the development team
  • Occasionally help maintain and improve existing application
  • Maintain and update company website
  • Provide weekly status reports to manager

Skills and Qualifications

  • Excellent programming and critical thinking skills
  • Proficiency with both frontend and backend web development
  • Extensive knowledge of multi-tenant database design and implementation
  • Knowledge of modern cloud design and infrastructure principles
  • Knowledge of software architecture principles and deployment pipelines
  • Self-motivated and able to stay on task without supervision
  • Good communication and interpersonal skills, especially through email and telephone
  • Able to form both long and short term goals and estimate the time and resources required to achieve them
  • Able to creatively solve a wide variety of different programming problems and challenges
  • Possessing a good eye for UI design
  • Able to think through a product from the user’s point of view in order to create an exceptional user experience
  • Ability to multi-task effectively
  • Flexible and eager to continue learning

Education and Experience

  • Bachelor’s degree in any field - computer science or related field preferred but not required
  • 4+ years’ experience in development, design, and implementation of software

Additional Skills and Experience

  • Experience with Microsoft Visual Studio
  • Experience with Microsoft SQL Server and Microsoft Access
  • Experience programming in VB or C#
  • Experience with JavaScript and Node.js
  • Experience with ASP.net, Ruby
  • Graphic design skills, HTML, CSS
  • Prior experience in or knowledge of the door and hardware industry

More Job Details

  • This is a full time job
  • No heavy lifting is required

To apply, please send your resume to careers@softwareforhardware.com.